The Hybrid Premier usually comes with White Glove service, where Purple will deliver and install your new mattress. Purple also advises the 4-inch for side sleepers and “full-figured” sleepers because it’s softer to the touch but also gives more support to the heavier parts of your body.
The 4-inch Hybrid Premier may be best for sleepers with more body weight. Other people describe the feel of the Purple Grid as cradling their body and giving them a weightless feeling. The difference in having more of the Purple Grid has been described as feeling more “floaty”, with great pressure relief. The Hybrid Premier mattresses don’t feel as firm as the Hybrid. The supportive coil and foam layers are the same as in the Hybrid. The Purple Hybrid Premier comes in two models with either: The Purple Hybrid Premier mattress has a thicker layer of polymer grid than the original and the Hybrid. Purchasers via Amazon complained that Purple doesn’t pick up returns purchased from Amazon. If you buy your Purple mattress on Amazon, you’ll only have a 30-day return window.However, if you do choose to use a mattress protector then we recommend a stretchy one so it doesn’t create a ‘drum-like’ feel atop the mattress.”
If you have kids or pets, then it is a good idea. When asked, customer service advised, “It’s really up to you. You may want to buy a mattress protector to go over the mattress cover.Customer service advises, “The mattress cover can be removed but we recommend you do not remove it even to clean it but rather just spot clean. Purple’s mattress cover is not washable.Purple recommends that you use their brand of stretchy sheets. You may need to buy new sheets to fit.Purple mattresses, especially the larger sizes, are heavy.If you love your foam or gel mattress, you may not adjust to the Purple Grid. The polymer grid takes getting used to, according to many reviewers.
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